MuninX MCP connects compatible AI clients to MuninX, a simple help desk for small teams that need ticketing, ownership, reporting, and AI-assisted support workflows without an enterprise support suite.
The server lets authenticated MuninX users inspect tickets, create and update tickets, read and create ticket messages, search visible support history, draft customer replies, and query ticket analytics through a remote Streamable HTTP MCP endpoint.
Access follows the MuninX user who connects it: tenant, role, ticket visibility, and write permissions still apply. Admins, agents, and customers may see different records or have different allowed actions.
Use MuninX MCP when you want Codex, Claude Code, or another MCP-compatible AI client to help with day-to-day support work: find tickets that need attention, summarize open issues, draft replies for review, create follow-up tickets, and analyze support workload by status, priority, customer, or agent.
MuninX MCP is separate from MuninX’s built-in in-app AI-assisted reply features. External AI client usage and billing are handled by the AI client or provider.
https://docs.muninx.com/integrations/muninx-mcp/