A Model Context Protocol server that exposes Zendesk ticket read and write tools to Claude Code and other MCP clients. Search, list, and fetch tickets, comments, and attachments. Create new tickets and update existing fields including group, custom status, and tags. Post public replies and internal notes. Set ticket status and assign agents. Browse and apply views and macros. Look up users, groups, organizations, and custom statuses. Read and write time-tracking entries. Format a ticket as a Markdown issue draft for handoff to GitLab, GitHub, or Jira. Optional Help Center knowledge base resource and optional Git-Zen integration for linked GitLab issues, MRs, and commits.