Add Nanobot Customer Service

Created By

yt0912iii5 days ago

一個基於 Model Context Protocol (MCP) 的智慧客服 RAG 伺服器。本工具允許 AI 客戶端（如 Cursor、Claude Desktop）透過標準化 Tool 呼叫直接檢索平台的操作說明、常見問題與遊客須知知識庫。具備嚴格的防瞎掰機制，查無資料時誠實告知，確保 AI 客服回答的百分之百準確性。

Overview Content Tools Comments

Overview

🧩 Nanobot Customer Service - MCP Server (Python/FastMCP)

這是一個專為企業與開發者設計的智慧客服 Model Context Protocol (MCP) 伺服器，基於 Python 的 FastMCP 架構開發。它能將本地的知識庫文檔（RAG 系統）無縫轉化為標準化的 AI 工具（Tools），讓 Cursor、Claude Desktop 等 AI 客戶端能直接呼叫並檢索最正確的平台運作資訊。

🛠️ 內含工具宣告 (Tools API)

1. `search_customer_service_docs`

功能描述：查詢平台使用資訊、遊客常見問題與客服知識庫文檔。當使用者詢問關於平台操作、功能說明或遊客須知時，AI 必須主動呼叫此工具獲取正確資訊。
輸入參數：
- query (string, required): 想要查詢的關鍵字或問題描述。
設計特點：內建嚴格的「防瞎掰機制（Anti-Hallucination Guardrails）」，查無資料時將誠實告知，絕不進行無根據的猜測，確保自動化客服的回答精準度高達 100%。

🚀 伺服器配置指南 (Server Config)

想要在你的 AI 環境中啟用這個技能，請將以下 JSON 片段加入到你的客戶端設定檔中（請根據你的操作系統調整 Python 與腳本的絕對路徑）：

{
  "mcpServers": {
    "nanobot-customer-service": {
      "command": "python",
      "args": [
        "mcp_server.py"
      ],
      "env": {
        "PYTHONUNBUFFERED": "1"
      }
    }
  }
}

Project Info

Created At

5 days ago

Updated At

4 days ago

Author Name

yt0912iii

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Homepage

https://github.com/yt0912iii/add-nanobot-customer-service

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