Help Scout Mcp Server

Created By

drewburchfielda year ago

An MCP server that enables Claude and other AI assistants to interact with Help Scout data

# model-context-protocol

Overview Content Tools Comments

Overview

This MCP server implements comprehensive Help Scout API integration with features including conversation search, customer profile access, mailbox management, and support analytics. It supports both Personal Access Token and OAuth2 authentication methods, includes configurable PII protection, and offers intelligent caching for optimal performance. Available via NPM, Docker, or direct installation with full TypeScript support.

Key Features (bullet format):

Search conversations by content, status, tags, and date ranges
Access customer profiles and support history
Browse mailboxes and workflow data
Configurable PII filtering for security
Built-in caching and rate limiting
Multi-platform distribution (NPM/Docker)

Try in Playground

Server Config

{
  "mcpServers": {
    "helpscout": {
      "command": "npx",
      "args": [
        "help-scout-mcp-server"
      ],
      "env": {
        "HELPSCOUT_API_KEY": "Bearer your-personal-access-token-here",
        "HELPSCOUT_BASE_URL": "https://api.helpscout.net/v2/",
        "ALLOW_PII": "false",
        "CACHE_TTL_SECONDS": "300",
        "LOG_LEVEL": "info"
      }
    }
  }
}

Project Info

Created At

a year ago

Updated At

a year ago

Author Name

drewburchfield

Star

-

Language

-

License

-

Category

Tags

model-context-protocol

Homepage

https://github.com/drewburchfield/help-scout-mcp-server

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