Zendesk MCP Server by CData

Created By
CDataSoftwarea year ago
This project builds a read-only MCP server. For full read, write, update, delete, and action capabilities and a simplified setup, check out our free CData MCP Server for Zendesk (beta): https://www.cdata.com/download/download.aspx?sku=FZZK-V&type=beta
Overview

What is Zendesk MCP Server by CData?

The Zendesk MCP Server by CData is a read-only Model Context Protocol (MCP) server designed to allow large language models (LLMs) to query live data from Zendesk using natural language, without the need for SQL.

How to use Zendesk MCP Server?

To use the server, clone the repository, build the server, install the CData JDBC Driver for Zendesk, configure your connection, and create a configuration file for your AI client (e.g., Claude Desktop).

Key features of Zendesk MCP Server?

  • Provides a read-only interface to Zendesk data for LLMs.
  • Allows querying of live data using natural language.
  • Simplifies data access without requiring SQL knowledge.

Use cases of Zendesk MCP Server?

  1. Querying customer support ticket data in real-time.
  2. Analyzing customer interactions and trends.
  3. Integrating Zendesk data with AI applications for enhanced insights.

FAQ from Zendesk MCP Server?

  • Can I write data to Zendesk using this server?

No, this server is read-only and does not support write operations.

  • Is there a trial version available?

Yes, you can download a trial version of the CData JDBC Driver for Zendesk.

  • What kind of queries can I run?

You can run natural language queries to retrieve information about tickets, users, and other Zendesk data.

Server Config

{
  "mcpServers": {
    "{classname_dash}": {
      "command": "PATH\\TO\\java.exe",
      "args": [
        "-jar",
        "PATH\\TO\\CDataMCP-jar-with-dependencies.jar",
        "PATH\\TO\\zendesk.prp"
      ]
    }
  }
}
Project Info
Created At
a year ago
Updated At
a year ago
Author Name
CDataSoftware
Star
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Language
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License
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